Managed Services IT Support Closes The Cloud Skills Gap

Managed Services IT Support Closes The Cloud Skills Gap

Digital transformation of all businesses is essential and a matter of survival. Most companies see automated data-centric processes in the cloud as a vital part of the transformation puzzle as they transform their traditional operations.

According to a survey of technology cost objectives, a quarter of top IT decision-makers have described the data migration from on-premises to the cloud as one of their key initiatives for 2022. Along these lines, 32% of respondents promoted the use of the next generation of technology as a top priority for 2022, while 26% said they were interested in ensuring data sovereignty, privacy, and compliance. The three cloud computing priorities require skilled IT professionals in cloud computing. However, companies trying to keep up the pace of digital transformation are struggling to find and hire in-house experts to develop and manage the cloud environment.

You need not translate most skills employed by traditional network engineers directly into the cloud. Instead, the companies can look to managed service providers (MSPs) as a viable defense against a lack of cloud skills.

Benefits of IT support for managed services:

Services and costs are based on results, not on time. As a result, providers have access to advanced cloud tools that may not be affordable for the enterprise. In addition, to help the IT team within the company, MSPs bear a portion of the operational risk. Small and medium-sized businesses can be benefitted from cloud technology by using IT service providers. You need not buy a lot of software and servers. Clicks and subscriptions instead of purchases and installations can boost everything. Now, you have the advantage of working in IT services; deployment, configuration, and security were all involved. We can see exponential growth in software, infrastructure, and platforms when traditional on-premises infrastructure is migrated to the cloud and delivered as a service.


Most of the skills employed by traditional network engineers do not need to be translated directly into the cloud. Cloud is also a more complex level of vendors. But you also grow your team because there are more vendors to manage and more services to provide.
The services are designed for results for managed service providers, not for time. Do you want help desk service? Give monthly, per user, or device. Do you want a backup? Pay by the device. Need monitoring? Payment by the system. All are designed to provide a specific set of services. Now, this works in the cloud world as well. If you need assistance managing your cloud, no problem – hire a managed service provider. Do you need someone to monitor your cloud configuration? Once again, take advantage of MSP. The basic idea is very much in line with what you need for any relationship because the central part of the hypothesis is the idea of ​​making measurements based on those results.

How to use managed IT support services?

  1. Your MSP is providing the service, not the people. You decide what you want and how you do it -this eliminates the need to constantly give each of your team members the skills they need and instead allows you to focus on the areas you need to maintain those skills internally.
  2. You can delve deeper into areas where you need special skills in your field and engage your employees in things like business operations.
  3. You can place your MSP in your non-specialized area. Don’t you have vast experience in security? No problem, you can use your MSP. Do you want to hire a business operations specialist but don’t want to help desk engineers? No problem, offload work in which you do not wish to specialize.
  4. Your MSP gets the economy of scale. For most organizations, you only have one environment and a limited approach to things. MSPs have dozens or hundreds of clients appearing and have the ability to measure. The tools you don’t have are affordable for them – and you get the benefits. The main advantage of working with MSP is sharing the risk. You can determine how that risk is shared.
Your MSP monitors the technology market and your company’s core competency, not IT. So, you have to be more discriminating with the help you render toward other people. Being an expert in acquiring these additional skills brings deeper relationships with vendors. Be a core value of a managed service provider as part of your team. It gives you skills, access, and experience beyond your four walls. It helps you solve the problems you are dealing with every day, and it will help you achieve your goals.

Who provides the best managed IT support?

ITofUS delivers several managed IT support services such as all-inclusive maintenance and support plan, dedicated on-site IT personnel, NOC and level 2/3 co-support, branded help desk service, and customized support agreements. Call us today!

Why Choose Us?

Smart business owners understand how complicated and overwhelming handling certain technical aspects of their enterprise can be, which is why they choose us as their go-to managed IT Services Company. We possess the talent, resources, and experience needed to help a business succeed by controlling IT costs and reducing downtime considerably. We indulge in in-depth conversations with our clients to understand what their technology needs are. As such, we assess and recommend the technology best suited to fulfill your business’s specific needs and requirements. We ensure the best managed IT services are integrated seamlessly without interfering with your business operations.


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