What Is Managed IT Service Provider? Strategic Outsourcing for IT Services Explained

What Is Managed IT Service Provider? Strategic Outsourcing for IT Services Explained

Definition of a managed service provider

A Managed Service Provider (MSP) is contracted to manage or provide remote and on-site IT services such as network, application, infrastructure, or security management to the client company by taking full responsibility for these services and identifying the necessary technologies and services to meet the client’s needs.
The services provided by MSPs are tailor-made for the client’s staff. MSPs can also bundle hardware, software, or cloud technology as part of their offer.

Managed service provider business model

Managed service providers build their businesses to provide technology services that are less expensive than an organization would need on its own, with a higher standard of scalability and flexibility. Scalability is achieved through scale efficiency. MSP can employ specialists who tiny organizations cannot support and use automation, artificial intelligence, and machine learning technologies; client companies may not have the skills to apply themselves.
What differentiates managed service providers from traditional outsourcing companies is that when an organization outsources the IT department or work, the outsourcing company selects those employees or replaces them with approximately equivalent employees elsewhere. However, MSP itself does not focus on the functions but on the results that the client is looking for. For example, an organization may contract with the MSP to handle IT support calls at a specific satisfaction level and response time. Since the managed service provider meets these metrics, it doesn’t matter if they use dedicated staff, automation, or other systems to handle customer calls; the MSP decides.
However, there is a lot of coverage in these definitions, and many companies traditionally considered offering BPOs now operate as managed service providers. Managed services differ from traditional IT consulting systems because consulting is usually project-based, whereas managed services are ongoing subscriptions.

Managed strategic service providers

Managed service providers have recently evolved to provide services that support long-term strategic business planning, including compliance audits, digital transformation consulting, technology roadmaps, and assessments.
Another growth area for MSPs is providing Internet of Things (IoT) services, with 50% of MSPs considering IoT a significant revenue opportunity.

Benefits of managed service providers

According to a survey, the main benefits of using a managed service provider include:
  • Improved IT security.
  • Greater flexibility and scalability.
  • Access to better technology and industry expertise
  • Lower costs.
MSP can also provide variable billing models based on different metrics. Variable billing offers additional revenue opportunities for MSP and provides clients with greater flexibility and scalability.
MSPs can invest in technology and skills to maximize efficiency and performance for enterprises and small companies at the same time.
MSPs can also help close the talent gap. Take the old system, for example. With older staff retiring, young people are reluctant to learn ancient languages ​​and technologies. MSP can train more senior employees not only with skills but also with their extensive client base.
Companies can turn to managed service providers for sophisticated applications and faster adoption even when employees are not available to use or implement this technology.

Examples of managed service providers

According to many online research and testimonials, critical players in the IT managed services market include IT of United States.
The primary services offered by MSPs include Data Center management, network management, mobility management, infrastructure management, backup and recovery management, communications management, and security management.
Some MSPs specialize in specific areas such as network management or cloud management, while others offer one-stop shopping. MSPs typically provide network operations center services, remote monitoring and management tools, and service desk capabilities.

Who offers the best managed IT Services?

IT of US is home to a team of skilled and experienced IT professionals who align your business objectives with transformative IT strategies. The goal of our managed IT services is to help your business overcome long-term downtime inconveniences while increasing the efficiency of your existing IT system.
We also provide specialized managed IT services to small businesses and large corporations. We use the latest technology to improve the quality of your IT system, grow your business, maximize profits, and reduce employee load. Call us today!

Why Choose Us?

Smart business owners understand how complicated and overwhelming handling certain technical aspects of their enterprise can be, which is why they choose us as their go-to managed IT Services Company. We possess the talent, resources, and experience needed to help a business succeed by controlling IT costs and reducing downtime considerably. We indulge in in-depth conversations with our clients to understand what their technology needs are. As such, we assess and recommend the technology best suited to fulfill your business’s specific needs and requirements. We ensure the best managed IT services are integrated seamlessly without interfering with your business operations.


Contact Us

Areas We Serve On- Site

  • Miami
  • Fort Lauderdale
  • West Palm Beach

Remote Support

On-Site Support