On-Site IT Support Services

On-Demand On-Site IT Support Services for your Business

ITofUS is a leader in on-site IT support services. Our experienced IT professionals provide comprehensive solutions to all technology-related problems. We are experts in troubleshooting, problem analysis, installation, and maintenance of IT infrastructure for businesses.

Our onsite help desk services include network diagnostics and setup, computer hardware repair, system optimization to improve performance, virus & malware removal and prevention, data backup & recovery solutions, software application installation, and more. We understand the importance of efficient IT systems for businesses to remain competitive in today’s digital world.

We ensure that our customers receive quality service with minimum downtime to stay ahead of their competition. At ITofUS, our customer-centric approach helps us understand your business needs so that we can tailor our on-site IT support services accordingly.

on-site-it-support-services

Why choose IT of United States as your On-site IT support service partner?

Companies that do their IT in-house often face issues that take a long time to resolve, draining resources between business functions and IT concerns and reducing productivity. By availing yourself of our on site tech support, your in-house resources can run the business efficiently while focusing on revenue-generating activities.
By leveraging our network of technicians, you do not have to spend time and money sending your IT team members to remote locations. We do not compel long-term contracts for on site IT services, so you can try out a technician before making a long-term commitment. It’s ideal if you need IT to help but do not have the budget to hire full-time.
We have proven practices and documented processes related to IT support on-site capabilities. We can take full ownership and be partners in providing consistent support. In addition, our onsite technical support lets you and your technicians know where you stand, including your people, infrastructure, and history of technical outages.
  • Enhance Efficiency
  • Cost control
  • Consistent support

On-Site IT Support Services Relevant to Your Business

We are fully committed to helping our clients achieve their business goals while ensuring that all of their IT needs are met.

Our experienced professional team provides many onsite services, including network security, system monitoring and maintenance, hardware installation and configuration, and software development. We take pride in our fast response times and excellent customer service.

Our team is available 24/7 to answer any questions or concerns with your IT system, so you can ensure that your needs are being addressed quickly and efficiently. Additionally, we provide comprehensive documentation for every job we complete so you have peace of mind knowing the work was done correctly. We also offer superior quality service and customer care.

  • Data Storage and backup
  • Data protection services
  • Cloud Computing
  • Server Maintenance
  • Firewall Security
  • Troubleshooting
  • Hardware
  • Providing technical advice
  • Software
  • Training users on proper utilization of technology, tools, devices
  • System Installation
  • Security auditing for compliance purposes
  • Network Setup
  • 24/7 monitoring of existing systems

IT Solutions Your Business Needs

Server & Networking

ITofUS provides firms with the most efficient and uninterrupted server and networking services. We understand businesses rely on network systems to remain productive, secure, and competitive.

Cloud Management

Our cloud management services include installing, configuring, and optimizing software to providing advice on security measures. We understand that many potential issues are associated with using the cloud, so we ensure to stay up-to-date on the latest developments and technologies in the field.

Data Backup & Recovery

We specialize in data backup and recovery for businesses of all sizes, providing quick response times and minimal data loss. Our experts utilize the latest technology to identify potential threats, create an effective data backup strategy, and create a comprehensive disaster recovery plan.

IT Managed Services

ITofUS provides comprehensive managed services for all aspects of your business’s technology infrastructure, from network and server setup to data management and software maintenance.

Network Support

The network support team will monitor the network to ensure it is secure and works as expected. It will run software to identify hot spots, bandwidth limitations, and bottlenecks and identify early indications that an upgrade is needed.

Software Support

Software support can include maintenance as well as troubleshooting. It is vital to ensure that any software is kept up to date. The software support team will test and update new versions of all software.

Hardware Support

The team will set up laptops or desktops for new employees, often with standard software builds, and keep track of where the hardware is distributed and redundancy schedules to ensure replacements are ready as needed.

Project Management

Having a dedicated support team for projects can be helpful. If the project involves technically challenging tasks or moving to new technologies, an experienced support team can certainly get it done. The team can advise on new technologies. They can help with documentation and training.

Training & Consultation

Our onsite IT support services team will provide training and documentation to your staff as needed.

The Importance of Our Quality Managed IT Support Services

Defend Against Downtimes

  • Around-the-clock monitoring and management
  • Our 24/7 monitoring is imperative for critical network components like switches, routers, and firewalls.
  • Proactive monitoring minimizes any downtime for your networks

24/7 Support

Do you have an IT problem? We can help. Whatever the question, we are on call and ready to resolve any issues.
  • Support for uninterrupted operations
  • Technical expertise available whenever you need us
  • Round-the-clock support guarantees global availability

Robust Security

With cyber threats on the rise, our managed cybersecurity services are designed to fortify your organization against sophisticated digital attacks. We specialize in bespoke solutions that cater to each client’s unique needs, ranging from large corporations to personal cybersecurity services for individuals.

  • We identify and mitigate risks in your IT infrastructure by providing meticulous vulnerability assessments and management.
  • Specializing in detecting and preventing internal threats and Advanced Persistent Threats (APTs), our approach safeguards your critical data.
  • Our Penetration Testing service, aligned with FISMA guidelines, rigorously tests your systems to identify vulnerabilities.

IT Planning

Known for offering quality managed IT services in Fort Lauderdale and Miami, At IT of US, we’ve helped many businesses across varying industries maintain and prime their technology to assure robust network infrastructure performance now and forever.
  • IT needs assessments for businesses and individuals
  • Customizing smart solutions like IT Shield
  • Assistance with software and hardware procurement

Our Process

Have an emergency? We offer 24/7 tech support!

Technical Support

We troubleshoot the issue with our remote support technicians. Our team will be working with you until a solution is found.

01

IT Support Solution

Once we've identified the solution, we'll apply the fix, test it, and communicate with you. We're available for ongoing monitoring as well.

02

Back Online ASAP

Once we've applied the fix to your software or hardware your team will be back online and we'll follow-up with you to make sure everything is working as it should.

03

Rate Your Experience

We encourage our clients to rate our service, our attention to detail, and our technical expertise. See our other reviews for examples of our work.

04

Pricing

Make use of our free and intuitive MSP Cost Calculator to find out how much IT of United States’ managed IT support services will cost your organization.

Areas We Serve On-Site

  • Miami
  • Fort Lauderdale
  • West Palm Beach

Remote Support

From $69 / Hour

On-Site Support

From $99 / Hour

Why Choose Us?

Smart business owners understand how complicated and overwhelming it is to handle certain technical aspects of their enterprise, which is why they choose us as their go-to managed IT Services Company. Our clients trust us for the quality on-site and remote IT support services we offer. We possess the talent, resources, and experience needed to help a business succeed by controlling IT costs and reducing downtime considerably. This is one of the reasons why companies of all types turn to us for robust IT maintenance and on-demand IT services.

We indulge in in-depth conversations with our clients to understand what their technology needs are. As such, we assess and recommend the technology best suited to fulfill your business’s specific needs and requirements. We ensure the best managed IT services are integrated seamlessly without interfering with your business operations.

Managed IT Support

Have an emergency? We offer 24/7 tech support!

24/7
Support

We offer robust, round-the-clock protection for your systems and information. ITofUS is staffed to support your technology needs 24/7.

Customer
Satisfaction

Our responsive and proactive customer service keeps our customers coming back as their needs evolve. Their word-of-mouth reviews are better than anything we can say about ourselves. 

Highly
Experienced Staff

Our team expertise is informed by continous training and years of experience over thousands of projects. We’re a leader of South Florida’s technology community.

Read What Our Clients Are Saying

We love our clients! Thank you for the great reviews of our expertise and customer service. 

FAQs

Read through some of our most common questions. Please get in touch if you'd like to speak with us directly.

What are OnSite IT Support Services?

On site IT support is a service provided by a third-party IT service company such as ITofUS that provides computer systems, networking, and cyber security assistance to companies. It may include setting up new equipment and providing training to troubleshoot problems. It provides businesses with the convenience of having an IT specialist physically in the office to resolve any technical issues quickly and efficiently.

What is your turnaround time for on-site IT support services?

Our dedicated team of technicians can be dispatched to your office as soon as possible and will be ready to provide immediate assistance with any IT issue. Our turnaround time for on-site IT support services is unmatched – we strive to keep our customers up and running without downtime.

What if I encounter a problem after business hours?

We’ve got you covered. We have a dedicated team that will help you with any issues you may encounter. You can call our support line at +1 (855)5548872 or email us at [email protected].

What are the advantages of on site support?

Our professional technicians help with many aspects of information technology services, such as network security, software installation, hardware repair, data backup, and more. With our on-site support services, you can rest easy knowing that any issue can be addressed quickly and efficiently without waiting for remote assistance from off-site teams.

How much do On-Site IT Support Services of ITofUS cost?

On-Site IT Support starts from $99/hour. You can use our cost calculator to estimate the cost.

What is the process for requesting on-site IT support services?

Requesting on-site IT support services typically involves submitting a service request to us via phone, email, or website. We will then evaluate the request, assign a technician, and schedule a visit to the site.

Contact us

At IT of US, we are passionate about technology, cyber security, and the success of our customers. Our first goal is to help our construction customers meet the technology needs associated with their company.

Therefore, our IT services and solutions are primarily developed with our construction customers.We provide all the IT support you need. We save you money and time by streamlining processes and implementing efficient software. In addition, our IT professionals are certified and experienced.

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Need Expert Advice?

On-site support should be tailored to your needs. Let’s talk about it.