Remote IT Support Services

Remote IT Support Services with Immediate, Flexible, and Expert Solutions

On-Demand Remote IT Support Services for your Business

IT of United States is an IT on-demand service provider that possesses efficient and qualified IT professionals to quickly address your IT business needs. Our on-demand IT services include solving issues on software, firewalls, networks, servers, computers, laptops, and a lot more. The IT remote support team will be working until a clear-cut solution is found. Moreover, our secure remote support systems allow us to help you anywhere in the world. On-site IT support is also available to resolve your more complex problems faster, when required. This is where we at IT of United States come into play. We work with technology partners all over the world making our reach truly global.

Common IT Remote Support Issues that we Solve

  • Troubleshooting of network connectivity
  • Security permissions setup
  • Clean up and optimization of personal computers
  • Creating accounts and licensing
  • Spyware, trojans and virus removal
  • Fixing printing and scanning issues
  • Mobile email access setup and troubleshooting
  • Installing updates and hotfixes
  • Downloading and installing software & applications
  • Internet browsers not responding
  • Restoring deleted data and files
  • Securing phishing attacks
  • Solving password and lock out issues
  • OneDrive / Dropbox Synchronization Issues

IT Solutions For All Your Business Needs

User-Friendly Management

ITofUS Email hosting service has a control panel. It allows you to manage your email accounts, such as device configuration, DNS settings, etc. You can send emails, organize mailboxes, add new contacts, etc.

Quick and Easy Setup

Our dashboard and email interface are intuitive, so people with varying skill levels can utilize our email hosting services.

Manage Email Accounts From Any location

Our services can assist you when you send emails from your desktop or cell phone. Our email hosting service allows you to connect your mail server, iOS or Android mobile devices, and email clients like Outlook.

More Storage to Scale up the Business

You need proper resources to grow your business. Our hosted email service provides maximum storage space to receive and deliver emails. You can send numerous emails per day.

Guarantee of 99.9% Uptime and 24/7 Customer Service

Our email hosting service offers 99.9% uptime and email backups to prevent data loss and disaster recovery. Our 24/7 global support service is always ready to assist you.

Secure Emails

Your data is safe with us because we provide industry-leading security measures to protect your email from unauthorized access. Our servers have advanced protection against spam, malware, and phishing attacks.

Professional Email Address for Your Business

A professional email address enhances the online identity and marketing communication channel for small business owners. You can exhibit your professionalism with a domain-based business email address. Make your brand look incredible and win the trust of customers.

Control Panel

ITofUS's Control Panel helps the administrator to customize, configure and manage settings. You can add more users, manage group activities, frame policies to deal with business email content, etc.

Email Retention

You can retain your organization's emails for a specific period to comply with corporate standards and protect against legal attacks.

The Importance of Our Quality Managed IT Support Services

Defend Against Downtimes

  • Around-the-clock monitoring and management
  • Our 24/7 monitoring is imperative for critical network components like switches, routers, and firewalls.
  • Proactive monitoring minimizes any downtime for your networks

24/7 Support

Do you have an IT problem? We can help. Whatever the question, we are on call and ready to resolve any issues.
  • Support for uninterrupted operations
  • Technical expertise available whenever you need us
  • Round-the-clock support guarantees global availability

Robust Security

With cyber threats on the rise, our managed cybersecurity services are designed to fortify your organization against sophisticated digital attacks. We specialize in bespoke solutions that cater to each client’s unique needs, ranging from large corporations to personal cybersecurity services for individuals.

  • We identify and mitigate risks in your IT infrastructure by providing meticulous vulnerability assessments and management.
  • Specializing in detecting and preventing internal threats and Advanced Persistent Threats (APTs), our approach safeguards your critical data.
  • Our Penetration Testing service, aligned with FISMA guidelines, rigorously tests your systems to identify vulnerabilities.

IT Planning

Known for offering quality managed IT services in Fort Lauderdale and Miami, At IT of US, we’ve helped many businesses across varying industries maintain and prime their technology to assure robust network infrastructure performance now and forever.
  • IT needs assessments for businesses and individuals
  • Customizing smart solutions like IT Shield
  • Assistance with software and hardware procurement

Our Process

Have an emergency? We offer 24/7 tech support!

Technical Support

We troubleshoot the issue with our remote support technicians. Our team will be working with you until a solution is found.

01

IT Support Solution

Once we've identified the solution, we'll apply the fix, test it, and communicate with you. We're available for ongoing monitoring as well.

02

Back Online ASAP

Once we've applied the fix to your software or hardware your team will be back online and we'll follow-up with you to make sure everything is working as it should.

03

Rate Your Experience

We encourage our clients to rate our service, our attention to detail, and our technical expertise. See our other reviews for examples of our work.

04

Pricing

Make use of our free and intuitive MSP Cost Calculator to find out how much IT of United States’ managed IT support services will cost your organization.

Areas We Serve On-Site

  • Miami
  • Fort Lauderdale
  • West Palm Beach

Remote Support

From $69 / Hour

On-Site Support

From $99 / Hour

Why Choose Us?

Smart business owners understand how complicated and overwhelming it is to handle certain technical aspects of their enterprise, which is why they choose us as their go-to managed IT Services Company. Our clients trust us for the quality on-site and remote IT support services we offer. We possess the talent, resources, and experience needed to help a business succeed by controlling IT costs and reducing downtime considerably. This is one of the reasons why companies of all types turn to us for robust IT maintenance and on-demand IT services.

We indulge in in-depth conversations with our clients to understand what their technology needs are. As such, we assess and recommend the technology best suited to fulfill your business’s specific needs and requirements. We ensure the best managed IT services are integrated seamlessly without interfering with your business operations.

Remote IT Support Services

Our clients rely on our IT support and maintenance services for the following reasons:

Live Remote Computer
Tech Support 24/7

If you are an international business traveler who needs assistance at late nights or early morning, then our remote computer support services are there with you 24/7.

Trained
Technicians

Our technical professionals in remote IT support services have hands-on experience in solving issues related to applications, network, software, hardware, IT server maintenance, etc.

Certified
Professionals

Our remote PC support technicians are Microsoft, Linux and Apple certified, including MS Office. Our IT remote support services can provide IT support for MS Word, PowerPoint, Excel, Outlook, etc.

Personalized
Assistance

Our computer remote support has distinctive consumer recognition technology which identifies you instantly when you call our service desk and paves the way to solve your issues quickly.

Wide Application
Support

Our team supports popular business applications such as Facebook, Instagram, WhatsApp, Office Suite, Antivirus, Database Management Clients, Desktop and Server Operating Systems, Connectivity Platforms, Wireless Devices, and a lot more.

Read What Our Clients Are Saying

We love our clients! Thank you for the great reviews of our expertise and customer service. 

FAQs

Read through some of our most common questions. Please get in touch if you'd like to speak with us directly.

What are professional services in IT?

IT Professional Services can be defined as delivering technology-related services to customers, allowing them to focus on their core business concerns. Services can range from consulting and advising on a strategy to product deployment and data analytics. It helps businesses and organizations stay updated with technology trends and solve technical issues. Professional IT consultants can help companies identify areas where efficiency and security can be enhanced and recommend the best hardware and software solutions.

What is an example of an IT service?

Examples of IT services include cloud migration, software deployment, web hosting, data storage, and network security. Cloud computing involves providing virtualized resources to store and access data. It allows businesses to save money by avoiding the purchase and maintenance of physical servers. Software deployment consists of the process of making updated software available for users. Web hosting involves providing space on a server where websites can be stored. Professional IT services include consultation, troubleshooting technical issues, and ongoing system optimization to ensure peak performance. Some other examples of IT services are Network infrastructure, Cybersecurity, Backup, and disaster recovery.

What is your turnaround time for professional IT services?

Our expert team of IT professionals can provide fast and reliable services. Our average turnaround time for Professional IT services depends on the complexity and scope of the project. Generally, we can deliver results within a few hours or days, depending on the project requirements. We also offer customer support to resolve issues quickly. Our outstanding commitment to quality and customer satisfaction ensures the timely delivery of your project.

How much does your professional IT service typically cost?

We deliver the best possible service at competitive prices. We offer reliable, affordable, and flexible pricing plans tailored to meet each client’s specific requirements. Utilize our free MSP Cost Calculator to determine your organization’s cost of Professional IT Services.

What type of professional IT services do you offer?

  • Consulting services for back-end security and servers
  • Cloud Migration
  • Deployment of new hardware or software
  • Advanced Troubleshooting
  • Project management
  • Solution design validation
  • Site preparation, installation, configuration, testing, verification
  • Managed services

What measures do you take to ensure quality service?

We understand that quality is a critical factor in customer satisfaction and loyalty, so we have implemented several measures to ensure that our services are always of the highest standard. These measures include rigorous testing of all our products and services, getting regular customer feedback, and providing continuous training to our staff.

Contact us

At IT of US, we are passionate about technology, cyber security, and the success of our customers. Our first goal is to help our construction customers meet the technology needs associated with their company.

Therefore, our IT services and solutions are primarily developed with our construction customers.We provide all the IT support you need. We save you money and time by streamlining processes and implementing efficient software. In addition, our IT professionals are certified and experienced.

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Need Expert Advice?

Remote IT support should be tailored to your needs. Let’s talk about it.